TrainHeroic Fitness Training Software Review

Almost all the fitness training apps boast of their usage statistics on their websites, and TrainHeroic is no different. It supports 4,500+ trainers, gym owners, and teams that cater to more than half a million clients from close to 100 countries. However, I did also notice an interesting statistic that I haven’t seen on any other apps. TrainHeroic boasts that it has tracked over 13.2 billion pounds lifted by its clients.

This figure shows how deeply TrainHeroic tracks the progress of its clients or, as it calls them – Athletes. As I used TrainHeroic, it became evident that it focused mainly on tracking the progress of athletes and less on managing a fitness trainer’s business. More on that later.

TrainHeroic Personal Training Software

TrainHeroic is an excellent app for fitness trainers and their clients. It mainly focuses on training teams of athletes but allows personal trainers to focus on individuals that require extra attention. Complete with both web apps and mobile apps for Android and iOS, TrainHeroic covers most of the areas that are important to personal trainers and gym owners as well as their clients.

Headquartered in Denver, Colorado, TrainHeroic, LLC is a privately held company and has been in the business of promoting personal training for many years. These are some of the significant features of TrainHeroic:

• Library of more than 1,300 exercise videos that can be used and customized
• Save training sessions as templates to reuse with groups or for one-on-one sessions
• Track progress with the daily activity stream and analytics tools
• Built-in chat to keep in touch with your clients at all times
• Use tools like leaderboards, whiteboards, and tablet-based apps to manage facilities

Now to get into the details of TrainHeroic.

TrainHeroic Personal Training Software Review

Features and Benefits

Signing up for TrainHeroic was simple. All you need to do is fill in a few fields, and your account is ready within seconds.

Just like that, my account was created, and I was redirected to the TrainHeroic dashboard. To be honest, with all the hype on the website, I thought the dashboard looked pretty standard but also very clean.

Moving past my initial assessment of the dashboard, one feature drew my attention immediately. It was the ability to switch between the trainer (coach) and the client (athlete) versions of the app with a single click. I’ll talk more about the client apps later in this article, but this is an innovative feature that I haven’t seen anywhere else. It can help trainers to manage their own progress while training their clients.

There are a few main areas that I look for in personal training software. Things like client management, workout plans, and nutrition plans are the most significant. However, TrainHeroic seems to ignore the latter completely. Nutrition is an essential factor in personal training, and most of the other software I have reviewed had some form of nutrition management.

The client management section is quite basic. It does not allow you to set up a detailed workout plan or exercises, but simply to view workout data that has been tracked through the client app. I noticed two useful features – the ability to import and export users and manage the accounts of your clients.

The former allows you to import data from other systems or Excel files. The latter can be very useful as it allows you to do many things on behalf of your clients like resetting their passwords and configuring their preferences. These will help you to cater to them in a better manner.

The “Teams” section seeks to resolve some of the issues of the client management area. It lets you add many of your clients to a team, which is an innovative feature in itself as it allows you to manage them as a group. You can schedule sessions and add exercises from TrainHeroic’s library of over 1,300 exercises. That in itself is comparable in size compared to some of the other platforms I’ve used. You can also look at the library of TrainHeroic programs and assign them to your teams directly.

The Analytics and Reports section is another strong suit of TrainHeroic. It allows you to monitor the progress of your clients and teams based on many different metrics. TrainHeroic also lets you manage your organization details and assistant trainers, which makes managing your entire personal training business a piece of cake.

The Gym tools are another useful module. It shows how much TrainHeroic focuses on virtual teams and collaboration. It has many tools such as spreadsheets, whiteboards, and leaderboards that can be used to both motivate athletes as well as increase their engagement.

The lack of scheduling is a significant disadvantage to using TrainHeroic. Knowing this, they encourage trainers to use Pike13 for scheduling and billing. Yes, you guessed it, it doesn’t support billing either. I’ll not be going into detail about Pike13 in this article, but it does cater to most of the scheduling and billing needs of personal training. The only catch is that you’ll need to use two separate apps.

TrainHeroic is one of the few platforms to give clients their own web application. However, I will be focusing mainly on their mobile apps because that’s what athletes will use while they work out.

The mobile app does not have much to discuss other than for the usual basic features. It allows you to view the sessions planned by your trainer(s). Other than that, all you can do is track and view your progress and chat directly with your trainer. The lack of any integrations with fitness platforms like Fitbit and MyFitnessPal is another disadvantage that really hinders TrainHeroic.

What Trainers Say About TrainHeroic

There aren’t many reviews of TrainHeroic. Capterra, my usual go-to review platform, doesn’t have many reviews of it. So I had to settle for other sites. The general impression from the reviews I saw is somewhat mixed, and it coincides well with the lack of certain features.

The situation isn’t very different in the two app stores. The mobile apps have just a few hundred reviews each and have 4-stars and 3.8-start on Android and iOS respectively. So overall, it is somewhat premature to judge this platform based on its reviews. My personal opinion mirrors the sentiments seen in the reviews. TrainHeroic lacks quite a few features but gets the few it has right.

Conclusion: To Buy or Not to Buy

Personally, I would like to see a lot of features added to TrainHeroic before I can commit to it. Nutrition plans, scheduling, billing, and a few integrations with fitness trackers like the Fitbit and MyFitnessPal are just the most obvious ones.

TrainHeroic’s pricing plans are quite straightforward. They depend on one factor: the number of athletes you want to serve. Starting at $9.99 a month for a single athlete, you can go up to 500 athletes at $199.99 a month. You can easily upgrade your plan as your client base grows.

Another disadvantage I see is that it only allows a trial period of 14-days. Some other platforms allow for 30-days giving you sufficient time to set up your data and workout plans and test them out with at least a few clients.

TrainHeroic’s pricing is relatively higher when compared to the other platforms I’ve reviewed. I use the “50 client” pricing as a good indicator as it would be sufficient for most personal trainers. This platform seems to exceed it, not just due to its price, but because of all its missing features.

So if you can settle for the available features and feel that you can find a good market share of clients, TrainHeroic can be an excellent personal training software for you. One top reason I won’t recommend TrainHeroic is that they can’t track their progress through wearable fitness devices. Depending on how much that matters to you, TrainHeroic can be suitable for your personal training business.